FAQ

Once I’ve submitted an enquiry, when should I expect to hear back from Autosport Bearings?

We aim to reply to all enquiries within 24 hours.

 

What are the delivery options available ?

 

We offer (within the UK) three options : 1st class mail, this is an uninsured and untraceable service so, should only be used for very low value orders.

RMSD (Royal Mail Special Delivery) guaranteed before 1.00pm next working day service, this is an insured and part traceable service for parcels weighing up to 1.75kg and lastly, we offer UPS next day, again a guaranteed next working day service that is insured and fully traceable for parcels weighing up to 29kg.

 

Where do you ship to?

At present we only ship through the web shop to the UK and Republic of Eire. If you are outside of this area please send an email to abc@autosport-bearings.co.uk or using the contact us form and tell us what you want and where you want it sending and we will advise of the costs and courier options available to you.

How quickly is my order shipped?

We aim to ship the majority of orders on the day of order receipt.

My order hasn’t arrived yet?

Please send us an email with your order number and we’ll help to the best of our abilities to help you find the status of your order.

IMPORTANT –  1st class mail CAN NOT be traced.

 

My order is incomplete or damaged.

 

Please send us an email with your order number and the problem with your order (a contact telephone number would be extra handy) and we will contact you as soon as possible to correct the problem.

 

If you have any other questions, please don’t hesitate to contact us